1. Is a moving truck or trailer available to move in?
Yes, we offer either a free truck or trailer for new rentals. Currently the truck is available in Amarillo and Lubbock, while the trailer is available at every location. Please contact the location to determine availability and use restrictions.
2. Is a long term lease required?
It is not necessary to sign a long-term contract. Leasing can be done on a month-to-month basis or long-term, whichever best suits the needs of our customers.
3. Do you have security cameras?
All Another Attic facilities have video surveillance cameras as a security measure. Cameras are located at the gates, in the offices and strategically placed around the location. The number of cameras at each facility will vary depending on the layout. Another Attic takes pride in protecting your items by providing state-of-the-art security measures. In addition to the security cameras, we have electronic gates with coded access, fenced and well-lit facilities, and locks are available for purchase in the office. Please contact the location for additional security features of a specific site.
4. Do I have 24-hour access to my unit? 
All locations offer 24-hour access, 365 days a year. Every customer is issued a unique code to enter and exit the property, thereby controlling the access allowed on the property.
5. How can I pay my bill?
Another Attic has a NEW FEATURE -We now offer ONLINE PAYMENTS. Click here to chose the location and set up your account. In addition, Another Attic accepts several payment methods including credit or debit cards, checks, and cash. Payments may be made through the mail, in our office, online or at our Coulter Kiosk. For our customers' convenience, we offer AutoPay which means we can automatically charge your credit card each month. No hassle for you and you are guaranteed. NO LATE FEES.
6. What are climate controlled units?
A climate-controlled environment can better preserve and protect belongings that are dust or temperature sensitive. Just as the name says, the temperature is “controlled” and monitored year round. The units are located inside a well insulated building practically eliminating dust. A security code is required to enter the building in addition to the electronic gate code to enter the property. This feature provides an additional level of protection and gives added peace of mind to our customers. Wood furniture, antiques, electronic equipment, videotapes and other temperature or dust sensitive items are ideal for climate control storage. It is also recommended for any long-term storage as it allows for the best protection from “mother nature”.
7. What are dust controlled units?
A dust-controlled environment is a great place for dust sensitive items. These units are located inside a well insulated building practically eliminating dust. A security code is required to enter the building in addition to the electronic gate code to enter the property. This feature provides an additional level of protection and gives added peace of mind to our customers. The only difference between “dust control” and “climate control” is the temperature control. Electronic equipment, upholstered furniture, mattress sets, curtains, bedding, quilts, clothing, any type of cloth or other dust sensitive items will be protected best in a dust-controlled unit.
8. What are drive-up, regular or non-climate controlled units?
Drive-up, regular or non-climate controlled storage units are located on the exterior of the building. These units offer easy access and convenience. All our storage units are insulated to help reduce the extreme fluctuation of temperatures. Regular storage is ideal for items that are not dust or temperature sensitive. For better protection of your belongings, we recommend using plastic covering when storing items such as upholstered furniture, mattress sets, curtains, bedding, quilts, clothing, etc.
9. Is a deposit required to lease?
No. For the convenience of our customers, we do not require a deposit for storage rental.
10. Do I need tenant insurance?
It is highly recommended to carry insurance on all stored belongings, however it is not required. We offer GREAT insurance coverage at very economical rates. As an added convenience, we accept the insurance premiums along with each monthly storage rent.
